Vaccine Returns

We'll guide you through the returns process for expired vaccines in just three steps.

PrintSTEP 1

Complete the returns form

Returning expired vaccines?

To get started, download the Return Goods Information form below. Then complete and save the form for use in step 2. Returns are accepted for expired vaccines only.1

DownloadDownload Return Goods Information (RGI) Form

Returning expired influenza vaccines?

Start by logging in and generating your influenza return form in the influenza returns section. Then save the form for use in step 2. Returns are accepted for expired vaccines only.1

Go to influenza returns

EditSTEP 2

Generate your returns authorization

Log in to our returns partner, Inmar Healthcare Returns Management PortalEdit. Then provide the requested information and upload your completed form from step 1. You'll leave for this step.

Need step-by-step instructions for registering with Inmar or generating your returns authorization? Download our returns process reference guide below.

DownloadDownload Returns Process Reference Guide

ShipmentSTEP 3

Ship your expired vaccines

Once you've generated your returns authorization, ship your return. Your return should include:

  • The expired vaccines you're returning (there's no need to refrigerate them)
  • Your completed Return Goods Information form, placed inside the package
  • Your returns authorization, attached to the outside of the box (note that this is not a shipping label)
  • A prepaid shipping label

Address your shipment to:

Inmar RX Solutions, Inc.
3845 Grand Lakes Way, Suite 125
Grand Prairie, TX 75050

DownloadDownload Returns Process Reference Guide

1Sanofi Pasteur offers 100% credit upon expiration on Sanofi Pasteur product(s) purchased directly from Sanofi Pasteur that are returned within 1 year after the expiration date. The Return Goods Policy is subject to change without prior notification. The Return Goods Policy does not provide any return rights for Imogam Rabies-HT, Rabies Immune Globulin (Human) USP, Heat Treated, or YF-VAX Yellow Fever Vaccine, or any of the Fluzone Influenza Vaccines and Flublok Influenza Vaccine, except for certain contractual, promotional, and program exceptions.

Please visit our Terms & Conditions page for additional information on our returns policy.